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How we work · Phase 02 of 04

Estimate: a scoped proposal, priced to hold

The diagnosis becomes a concrete plan: architecture, milestones, timeline, cost — and the business metric the system will be accountable to. One document underwrites all three engagement models, and if we under-scoped it, the overrun is ours.

1 week
typical duration
Free
no charge for the proposal
It holds
overruns are ours, not yours

What actually happens

One week from diagnosis to a proposal you can sign — or walk away from with everything in hand.

  1. 1

    The diagnosis becomes an architecture

    The engineers who ran the diagnosis sketch the system: what gets built, what gets bought, what integrates with what. Proven technology by default — novelty goes into your product, not your infrastructure.

  2. 2

    The build is cut into milestones

    Each milestone is a working piece of software you can accept — or not — before paying. The first one is always something real: a quoting engine, an intake flow, a working integration. Never "project setup."

  3. 3

    We name the metric the system answers to

    Quote time, onboarding days, error rate, hours saved — one business number the build will be held accountable to. It's measured as-is during this phase, so there's a baseline. No before-number, no claim.

  4. 4

    Timeline and cost are put in writing

    A fixed estimate against the scoped milestones. If we under-scoped, the overrun is ours — never discovered on an invoice. Scope changes are priced before work continues, not after.

  5. 5

    You pick the commercial structure

    The same estimate underwrites all three engagement models — dedicated team, per project, or partnership. The number doesn't change with the model; only how you pay does.

The deliverable: a signed-off scope, price and metric

Five things, in writing. This is the document the whole engagement is judged against — and the one that carries into the build unchanged.

Architecture & build planThe system's shape and the reasoning behind it — what we build, what we integrate, what we deliberately leave out.
Milestones you accept one by oneEach with its own scope and price. Payment follows acceptance — the first invoice comes after the first delivery.
Timeline, with working software from week twoWhen each milestone ships and when the first version reaches production — not a Gantt chart of internal ceremonies.
The success metric, with its baselineThe business number the system is accountable to, measured before the build so the after-number means something.
A fixed cost that holdsThe total against the scoped milestones. Under-scoping is our risk, not yours.

What we need from you

The heavy lifting is ours — the diagnosis already gave us the material. Your part is review and decisions.

A few hours for review sessions

One or two walkthroughs of the draft proposal with the decision-makers — we'd rather adjust the scope now than mid-build.

Access to the numbers for the baseline

Whatever measures the process today — volumes, cycle times, error logs. We take the baseline here so the metric has a before.

A decision on the engagement model

Dedicated team, per project, or partnership. If you're unsure, we'll recommend one in the proposal — the estimate is the same either way.

The exit door

Walk away with the whole plan

If the number doesn't work, or the timing is wrong, the engagement ends here — and the architecture, milestone plan and baseline measurements are yours to keep. Build with an internal team, shelve it, or come back later. Nothing produced to this point is behind a paywall.

zero
cost if you stop after the estimate
everything
you keep — scope, plan and baseline

Common questions

Why is the estimate free?

Because it's how we underwrite our own guarantee. An estimate we charge for is a deliverable; an estimate we have to live with is a commitment. We only make money if the build happens and the estimate was right.

What if we take the estimate and go elsewhere?

You can — exit at any phase, keep everything produced to that point. The architecture, milestones and baseline are yours. Some companies use them with an internal team; a few have come back a year later.

How fixed is the fixed estimate?

If we under-scoped the agreed milestones, the overrun is ours — you never find it on an invoice. What does change the number: scope you add. Changes are priced and agreed before work continues, never after.

How is the success metric chosen?

Together, from the diagnosis. It has to be a number the business already cares about — quote time, onboarding days, hours of manual work — and it has to be measurable both before and after. We take the before-measurement during this phase.

How do equity deals use the same estimate?

Identically. We estimate the build exactly as we would for a paying client, and that number becomes the basis of the equity conversation — the full build value as equity, or a reduced price with the discount converting to equity.

What if the estimate comes out higher than expected?

Then you know before committing anything — that's the point of doing it free, after the diagnosis. Often the answer is a smaller first system: fewer milestones, the same metric, and the option to extend once it proves itself.

The estimate is free. The number holds.

Start with the diagnosis — the estimate follows a week later, underwriting all three engagement models.