From order placed to cash collected, hands-free
Between "customer clicked buy" and "money in the ledger" sit half a dozen systems and, in most companies, several people re-typing between them. We automate the entire order-to-cash chain — storefront, warehouse, carriers, invoicing, ledger — so orders flow untouched and people handle only the genuine exceptions.
The chain, end to end
Each link automated separately, monitored jointly — one flow from checkout to ledger.
Order capture & validation
Orders from every channel validated against stock, pricing and credit rules the moment they arrive.
Warehouse & 3PL sync
Picks, packs and stock levels synchronised both ways — overselling and ghost inventory engineered out.
Carrier & shipping automation
Label purchase, carrier selection by cost and SLA, tracking flowing back to the customer automatically.
Invoicing & ledger write-back
Invoices issued on shipment and written back to accounting — reconciliation becomes a check, not a job.
Automating a chain that can't stop moving
Order flow is revenue in motion — so every change runs in parallel before it takes over.
Map the order journey
Every hop an order makes, every place it waits for a person — priced in hours, and in days of delay.
Automate hop by hop
Each link goes live separately with parallel-run verification — order flow never stops while it's being replaced.
Exceptions to people, with context
Price mismatches, stock conflicts, failed payments — queued for judgment with the full order history attached.
Watch it like infrastructure
Volume, latency and failure alerts on every link — you hear about problems from the system, not from a customer.
What ships with the chain
Built to run peak season without a war room.
Common questions
Peak season is coming. Is that the wrong time to start?
It's the reason to start — but sequencing matters. We stabilise read-only visibility first, automate writes after the peak, or run entirely in parallel until you choose the cutover moment. Never a big bang in November.
We sell on multiple channels with different rules.
Channel rules become configuration: pricing, stock allocation and priorities per channel, maintained by your team. The point is one chain that understands the differences.
What about orders that are genuinely weird?
They go to people — by design. The system's job is recognising its limits: anything outside the rules lands in the exception queue with context, and the patterns that recur get automated next.
Our warehouse runs on a system with no API.
Common. File exchanges, database bridges or structured EDI and email — monitored and retried like everything else. The audit finds the safest bridge before we commit to anything.
96% of orders fully automated across four systems and eleven stores
One flow from storefront to ledger; humans handle exceptions only — a small fraction of order volume.
Read the case study →More business automation
Finance & back office →
Invoicing, reconciliation, expense flows and month-end — closed in hours, not weeks.
Sales & CRM operations →
Lead routing, quoting, follow-ups and pipeline hygiene that happen without anyone remembering to.
Integration engineering →
ERP, CRM, e-commerce and legacy systems speaking one language — reliably, with monitoring.
The full practice →
Everything we do in business automation.
How many hands touch one order today?
Count them, then let the audit price it. Most chains automate further than their owners expect.