Skip to content
Custom software · Operational platforms

The system of record your operation actually runs on

Somewhere in your company, a spreadsheet is doing a platform's job — quoting, scheduling, dispatching, reconciling. We build the operational platforms that replace that layer: one source of truth, shaped to your workflows, fast enough for the people who use it all day.

What an operational platform covers

The four capabilities most operations need under one roof — scoped to yours in the diagnosis.

Order & job management

Every order, job or booking in one place — statuses, documents, margins and history attached, searchable in seconds.

Scheduling & dispatch

Boards that show capacity, conflicts and cost as you plan — not after. Drag-and-drop where it helps, automation where it's rote.

Pricing & quoting engines

Complex tariffs, surcharges and margin rules encoded once — so quotes take minutes and every one is priced with intent.

Live operational reporting

Margins, utilisation and exceptions computed from real activity — not assembled by hand every Friday.

Replacing a spreadsheet layer without stopping the business

The platform earns trust workflow by workflow — nothing is switched off until its replacement has proven itself.

01

Map the operation

We shadow the people doing the work and read the spreadsheets they've built. The formulas are requirements — nobody writes a macro for fun.

02

Replace one workflow at a time

The platform goes live workflow by workflow, running alongside the old way until the numbers match. No big-bang cutover.

03

Wire the edges

Accounting, carriers, ERP, customer systems — integrated with monitoring and retries, so data is entered once, anywhere.

04

Harden and hand over

Roles and permissions, audit logs, runbooks and training. The platform becomes infrastructure your team operates with confidence.

What ships with every platform

Not just screens — the assets that make a system of record safe to depend on.

Production system with monitoringDeployed, observable, alerting to your channels
Role-based access & full audit logWho changed what, when — queryable from day one
Integrations with retries & exception queuesA failed sync never becomes a lost order
Documentation & runbooksFor operators, and for the engineers who inherit it
90-day warrantyDefects fixed free after acceptance

Common questions

Can you replace our spreadsheets without disrupting operations?

Yes — that's the default plan. The platform takes over one workflow at a time, running in parallel with the old way until your team trusts the numbers. Nothing is switched off until its replacement has proven itself.

Do you migrate our historical data?

Yes. Migration is scoped as its own milestone, with verification reports that reconcile old against new — totals, counts and spot checks — before anything goes live.

Our process changes often. Won't the platform go stale?

The parts that change — tariffs, rules, statuses, templates — are built as configuration your team edits, not code that needs us. And under a dedicated-team or retainer model, evolving the platform is the point.

How long until we're using it?

First working software in week two; a focused v1 typically runs 2–3 months across 3–4 milestones. Quoting or scheduling usually goes live well before the full platform.

Case study · Logistics · Dedicated team

A freight operator cut quote time from 4 hours to 6 minutes

Twelve spreadsheets and three legacy tools became one quoting and dispatch platform — in production from week six.

Read the case study →
4h → 6min
median quote time
7-figure
annual savings

What's your spreadsheet layer costing you?

The diagnosis session is free — we'll find out together, and tell you honestly if a platform isn't the answer.